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Get an inside look at our game-changing evolution

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AI agents are rewriting your org chart

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See the two and five-year workforce scenarios   View in web browser     See Forrester's two- and five-year workforce scenarios   Forrester models how service teams shrink at the front line and add roles most org charts do not have yet: AI...
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☕ Hard pivot

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Moving into RevOps. September 17, 2026 View Online | Sign Up | Shop Presented By It’s Thursday. Game over? Shares of Dave & Buster’s slumped following second quarter results that missed the mark. Overall revenue was down 2% on an annual basis and entertainment revenue—the money from its arcade games—fell almost 9%. The company cited inflation as the cause of the decline. In today’s e...
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